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Privacy Policy

Effective: 12/10/2024

Illumine Essence, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, and other information you provide when you schedule a session or contact us.

  • Non-Personal Information: Browser type, IP address, and browsing activity on our website, collected through cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect for:

  • Scheduling and providing coaching services.

  • Sending email updates, newsletters, or promotional offers (you may opt out at any time).

  • Improving website functionality and user experience.

  • Complying with legal obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties except:

  • To trusted service providers who assist us in delivering our services (e.g., payment processors).

  • When required by law or to protect our rights.

4. Data Security

We take reasonable steps to protect your information from unauthorized access or misuse. However, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

6. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Contact Us

For questions or concerns about this policy, contact us at:

Terms of Service

Effective Date: 12/10/2024

Welcome to the Illumine Essence, LLC website. By using our website and services, you agree to the following terms and conditions:

1. Services

Illumine Essence, LLC provides life coaching services designed to support personal and professional growth. These services are not a substitute for therapy, medical advice, or professional mental health services.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate information when scheduling sessions.

  • Use our services in compliance with all applicable laws.

  • Refrain from any abusive or inappropriate behavior toward staff or other clients.

3. Payments and Refunds

  • Payment is required at the time of booking unless otherwise agreed.

  • Refunds for canceled sessions may be provided based on our cancellation policy.

  • No refunds will be issued for missed appointments without prior notice.

4. Cancellation Policy

  • Sessions canceled at least 24 hours in advance may be rescheduled without penalty.

  • Cancellations made within 24 hours of the scheduled session may incur a fee or be non-refundable.

5. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Illumine Essence, LLC and may not be reproduced or used without our permission.

6. Limitation of Liability

Illumine Essence, LLC is not responsible for any direct or indirect damages arising from the use of our services or website. Life coaching outcomes are not guaranteed and depend on individual commitment and effort.

7. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website or services constitutes acceptance of the revised terms.

8. Governing Law

These terms are governed by the laws of the State of Colorado. Any disputes arising from these terms or the use of our services shall be resolved in the courts located within El Paso County, Colorado, which falls under the jurisdiction of the 4th Judicial District of Colorado.

9. Contact Us

If you have questions about these terms, please contact us:

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